Customer URL Ticketing System

Check Single URL

McAfee® provides an online tool that enables you to check if a site is categorized within various versions of the SmartFilter Internet Database or the Webwasher URL Filter Database. After you check a URL, this tool also allows you to suggest an alternative categorization for a site. These requests will be addressed within an average of 3-5 business days with some requests requiring additional review and taking longer.

Please select the product you are using. Selecting the appropriate product will provide the correct categorization information to be displayed for you.

Please type in a URL to look up the categorization.

Note: this Web-based service is designed for occasional use by individuals. If you have hundreds or thousand of URLs you would like to test, please write to us about your needs. Most often, we can provide timely analysis of your request. If we see heavy use of this Web-based service by automated programs, we reserve the right to deny access.

Please email us at and we will gladly work with you.